Customer Support

Having problems?

If you are experiencing technical difficulties with any of our services, please email [email protected] or call +44 191 303 8 403. Acknowledgement of your email will be sent within one hour. 

To report network abuse (such as IP infringement or unsuitable material) relating to one of our servers, please email [email protected]

Please note...

Hiltonian Media is no longer accepting new clients. The information on this page is provided for existing customers only.


Nameservers
(for delegating domain names)

If you delegate your domain names to us rather than transferring them, you will need to use the following nameserver settings: ns1.hiltonian.net and ns2.hiltonian.net.

Nominet IPS Tag
(for transferring UK domain names)

To transfer a UK domain name to Hiltonian Media, you should ask your current ISP, host or registrar to change the IPS Tag to “HILTONIAN”.