Call us now on +44 191 303 8 403

Privacy Policy

Hiltonian Media values the privacy of its clients. We will never pass your details to a third party unless required to do so by law or the service you have requested necessitates it (such as the purchase of domain names). The policy below, in conjunction with our Terms & Conditions of Sale, should clarify our policy. If in doubt, please do not hesitate to contact us.

Cookies

This website uses cookies. Please read our Cookie Information page to learn about cookies and how we use them.

Logging & Analytics

Our server automatically logs your IP address when you visit this site (as do the vast majority of web servers). This is used to collect demographic statistics about our visitors. Unless you are an existing customer, we store no personally identifiably information about you on our web server. Some customer-only parts of the website, such as the webmail or database administration software, use cookies to identify you and/or save preferences. Information on deleting or controlling cookies is available at www.AboutCookies.org.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States . Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser (see www.AboutCookies.org). By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

Forms

If you send us any information from one of our web-based contact forms, the information you enter will be emailed to us and not stored in any form of database. We will only store any personal details you might provide us with in a database if you become a customer of Hiltonian Media. In this case, your details will only be used for accounting and invoicing purposes. We never share any of your details with any other company or organisation, unless required to do so by law or the service you have requested necessitates it. If you supply us with your personal details on-line, you will only receive contact from us with information regarding your enquiry.

Direct Marketing

We may contact you directly by email with marketing information (such as promotions, new or amended services, or other information about our services that we feel may be relevent to you). Please advise us when you become a customer if you do not wish to receive such information. You can opt out of such communications at any time either by using the unsubscribe link provided in the email or contacting us directly.

Occasionally it is necessary to send customers essential service updates, which may also include marketing information. You can opt out of these emails at any time using the link in the emails, but doing so may compromise our ability to provide you with an effective service.

Updating Your Information

Upon request we provide customers with access to all information that we maintain about them. Consumers can request this information by contacting us. We may charge a small admin fee of £10 (excluding VAT & postage charges) for this service. We also offer the ability for customers to correct inaccurate data that we store about them by contacting us.