Website Hosting

Introduction

All websites need to be stored on a computer which is permanently connected to the Internet with a very fast connection. Website hosting is just that — your website is stored on one of our powerful, reliable servers. Many people are so bemused by web-hosting that they end up using the free webspace provided by their ISP. Very rarely does their free space suit them, however. For a start, they can't use theirname.com with it, or set up additional email addresses. We aim to change that by providing fully-featured off-the-shelf hosting packages that can be tailored to your exact needs when the time comes to expand.

Continue reading for a list of packages, features and prices, and when you are ready to order, please contact us.

Shared Hosting — Packages & Prices

“Shared” hosting means that your website is run from the same physical server as several other websites. This is adequate for the vast majority of websites, and is the best value option.

Unlike most other hosting providers, your website and email is backed up to a remote site every night. In addition, your files are then backed up to magnetic tape on a weekly basis. Whilst we hope never to need these backups, it provides you with the added peace of mind that your data is safe if something catastrophic happens.

For mission-critical websites, we can even offer redundant website and email facilities on a server in another datacentre, so that in the unlikely event of a prolonged system failure, your website will continue to work and you won't lose any emails. (Unfortunatly this does not work for websites that rely on “live” data, such as e-commerce sites.)

Bronze Silver Gold Platinum
Diskspace 250Mb 500Mb 750Mb 1000Mb
Price (ex VAT) £80 per year £140 per year £200 per year £260 per year
Price (inc VAT)£92 £161 £230 £299
Platform Linux Linux Linux Linux
Bandwidth UnlimitedUnlimitedUnlimitedUnlimited
Off-site Backup Yes Yes Yes Yes
Website Facilities
PHP5 Yes Yes Yes Yes
MySQL Database Yes Yes Yes Yes
www.yourname.com, [anything].yourname.com, yourname.com Yes Yes Yes Yes
Website Statistics Yes Yes Yes Yes
Access to raw log files NoNoNoOn Request
Secure SSL server Yes Yes Yes Yes
Email Facilities
Email Account 1 1 1 1
POP3 access Yes Yes Yes Yes
IMAP access Yes Yes Yes Yes
Spam and Virus Filtering Yes Yes Yes Yes
Unlimited Email ForwardingYes Yes Yes Yes
Email Autoresponders Yes Yes Yes Yes
SMTP access Yes Yes Yes Yes
Extras
Domain Name Registration Up to 50% off domain name list prices!
Additional website on same account No£15 setup £15 setup £15 setup
Additional Email mailbox (POP3/IMAP)No£20 per year£20 per year£20 per year
Additional 1000Mb space £180 per year
SSL Certificate Nofrom £95 per yearfrom £95 per yearfrom £95 per year
Redundant Web Server £40 per year£70 per year£100 per year£130 per year
Redundant Email Account £40 per year£70 per year£100 per year£130 per year
Redundant Email Forwarding £15 per year£15 per year£15 per year£15 per year
Support
Email Configuration Up to 30 minutes telephone support will be provided to help you configure your email software.
Additional Support£30 per half-hour per incident (unless the fault lies with our equipment or software)

NB: Accounts that place a disproportionate burden on our systems may be asked to move to a Managed Virtual Server or pay a surcharge. However, we will always consult with you in this situation to help ensure that there is no disruption to your website.

24 hour support is not provided on any hosting or managed server services.

Managed Virtual Servers

If you are running a large or very popular website, or you require some special configuration, then a Managed Virtual Server may be the ideal solution for you.

Several “virtualised” servers run on the same hardware as completely separate processes. You get your own instance of the operating system, your own storage space, and the ability to install whatever software you like.

Hiltonian Media will manage your virtual server for you to ensure that it is up-to-date with the latest patches; it can also be backed-up to a remote site so that if something goes wrong you don't lose all your data. It will be set up run as a webserver with database support. Other configurations are available but there may be a charge for configuration.

Unfortunately we can't offer you the Virtual Server without providing management, but we will happily reccommend you to one of our partners.

Linux Windows
Diskspace25Gb 50Gb 25Gb 50Gb
Price (ex VAT) £490 per year £700 per year £820 per year £940 per year
Setup (ex VAT)£120 £120 £190 £190
Platform Linux Linux Windows Windows
Virtual CPU up to 3GHzup to 3GHzup to 3GHzup to 3GHz
Memory (RAM) 512Mb1024Mb1024Mb2048Mb
Bandwidth 2500Gb5000Gb2500Gb5000Gb
IP Addresses up to 8up to 8up to 8up to 8
Management Service
Software Updates Yes Yes Yes Yes
Support Incidents Included 1 per month 1 per month 1 per month 1 per month
Email Account on our Mail Server(uses diskspace from your virtual server) Yes Yes No No
DNS Hosting Yes Yes Yes Yes
Extras
Domain Name Registration Up to 50% off domain name list prices!
Off-site backups (HIGHLY RECOMMENDED!) £300 per year£600 per year £300 per year £600 per year
On-site backups (not as safe as off-site backups) £60 per year£120 per year £60 per year £120 per year
Support£30 per half-hour per incident (such as adding new sites to the web server)
SSL Certificate from £95 per yearfrom £95 per yearfrom £95 per yearfrom £95 per year

24 hour support is not provided on any hosting or managed server services.